Shipping policy

Shipping Policy
Last updated: October 10, 2026

Orders placed at detoxyourdome.com are sold by Dome Goods LLC and ship from Dome Market in Newburyport, MA, or directly from our brand partners.

Where We Ship

We ship to street addresses within the United States, including Alaska and Hawaii. We don't currently ship to PO boxes or APO/FPO addresses.

Shipping Rates

Shipping to the contiguous United States is a flat $6.99 per order, no matter how many items you order or how many packages your order ships in. Orders of $85 or more ship free. The $85 threshold is based on your order total after discounts and before taxes.

Shipping to Alaska and Hawaii is calculated at checkout, and orders to those states aren't eligible for free shipping.

Processing Times

In-stock items shipped from our store leave within 1–2 business days of your order. Orders placed on weekends or holidays begin processing the next business day.

Items shipped directly from our brand partners follow their own processing times, which may be a few days longer. If your order includes items from both our store and a brand partner, it will arrive in separate packages, possibly on different days.

Tracking

You'll receive an email with tracking information as each package ships.

Local Pickup

You can choose free local pickup at checkout and collect your order at Dome Market, 37 State Street, Newburyport, MA, during store hours. We'll email you when your order is ready. Please bring your order confirmation. Orders not picked up within 7 days may be canceled and refunded.

Local pickup is available only for items we stock at the store. Items shipped directly from our brand partners are delivered to your address.

Address Accuracy

Please double-check your shipping address before placing your order. We aren't responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, email us right away. If your order hasn't shipped yet, we'll do our best to update it.

Delays

Delivery times are estimates and aren't guaranteed. Carrier delays, weather, and peak seasons can slow delivery.

Lost or Missing Packages

Packages that tracking shows as delivered to the address provided at checkout are considered delivered. If you can't find a delivered package, check around your property and with neighbors, then contact us within 7 days of the delivery date. We're not responsible for packages confirmed as delivered, but we'll help you file a claim with the carrier.

If your package hasn't arrived and tracking doesn't show it as delivered, contact us. We'll open an investigation with the carrier, and once the carrier confirms the package was lost, we'll replace your order or refund you. Carrier investigations can take a week or more.

Damaged Items

If an item arrives damaged, please see our Return Policy [LINK].

Questions

Email us at shop@detoxyourdome.com and we'll help you out.